Return Policy

We have a 7-day return and exchange policy, which means you have 7 days from the date you receive your item to request a return/exchange. To be eligible for a return/exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To initiate a return/exchange case, you can easily contact us on WhatsApp (0301 8202259). Our team will try our best to work towards a satisfactory solution as soon as possible. Lead time for complaint resolution is 24 to 48 hours. Items sent back to us without first requesting a return will not be accepted. Terms & Conditions. - Order once placed CANNOT BE CANCELED. - In case of returns, the customer will bear the shipping cost. - Returns are eligible in case of - Product is not as described. - Product received was damaged. *All such issues must be reported within 24 hours once the product is received. - Returns will be fulfilled once we receive the item; funds will be deposited in your bank account. Exceptions / non-returnable items Customized products are non-refundable on the basis of a change of mind or did not like the product (such as special orders, create your own products, all types of customized mobile cases, personalized items). We also do not accept return/exchangee for products with a personalized name, text, number, etc. on any product. Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted and received, we will send the other product as per the correspondence with the customer. Refunds We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not. If approved, you’ll be automatically refunded to your provided banking details within 2 to 3 weeks. Please remember it can take some time for your bank or credit card company to process and post the refund too.